{"id":1746,"date":"2024-12-29T09:08:56","date_gmt":"2024-12-29T09:08:56","guid":{"rendered":"https:\/\/ptg-marketing.com\/?p=1746"},"modified":"2026-01-23T08:57:47","modified_gmt":"2026-01-23T08:57:47","slug":"how-to-create-empathy-through-writing","status":"publish","type":"post","link":"https:\/\/ptg-marketing.com\/ch-de\/how-to-create-empathy-through-writing\/","title":{"rendered":"How to Create Empathy Through Writing"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-ast-global-color-1-background-color has-background-dim-30 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1750\" height=\"1000\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p.jpg\" class=\"wp-block-cover__image-background wp-post-image\" alt=\"\" data-object-fit=\"cover\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p.jpg 1750w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-300x171.jpg 300w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-1024x585.jpg 1024w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-768x439.jpg 768w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-1536x878.jpg 1536w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-18x10.jpg 18w\" sizes=\"auto, (max-width: 1750px) 100vw, 1750px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-left has-ast-global-color-4-color has-text-color has-link-color has-x-large-font-size wp-elements-c8ce1f48b40b7a14d439a944183b1d13\">How to Show <mark style=\"background-color:rgba(0, 0, 0, 0);color:#ffffff\" class=\"has-inline-color\">Empathy<\/mark> Through Writing<\/h1>\n<\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\t\t\t\t<div class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-162fd833 cut-corners     \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"200\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tTable Of Contents\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#techniques-to-evoke-emotion-through-empathetic-writing\" class=\"uagb-toc-link__trigger\">Techniques to Evoke Emotion Through Empathetic Writing<\/a><li class=\"uagb-toc__list\"><a href=\"#example-of-empathetic-writing\" class=\"uagb-toc-link__trigger\">Example of Empathetic Writing<\/a><li class=\"uagb-toc__list\"><a href=\"#exercise-to-enhance-your-empathetic-copywriting-skills\" class=\"uagb-toc-link__trigger\">Exercise to Enhance Your Empathetic Copywriting Skills<\/a><li class=\"uagb-toc__list\"><a href=\"#final-empathetic-words\" class=\"uagb-toc-link__trigger\">Final (Empathetic) Words<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>It\u2019s not easy to write copy that communicates a message and delivers that message completely on-brand all while making people feel something. In fact, emotional copywriting is hard. I know this all too well.<\/p>\n\n\n\n<p>To evoke emotions through writing, you have to show empathy \u2013 you have to show that you understand. Feeling understood is <strong>something humans inherently desire<\/strong>. And if you can awaken that feeling in your prospects and customers, you\u2019ve uncovered a goldmine.<\/p>\n\n\n\n<p class=\"has-white-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-95aa96bccdfa78f707a224a8774d2e1c\" style=\"border-radius:25px\"><em>Your copy isn\u2019t there to make people understand, it\u2019s there to make people feel understood.<\/em><\/p>\n\n\n\n<p><strong>True empathy is understanding another person\u2019s situation to the fullest<\/strong>. And showing empathy is inarguably the fastest way to <a href=\"https:\/\/ptg-marketing.com\/likability-for-more-sales\/\" target=\"_blank\" data-type=\"post\" data-id=\"1228\" rel=\"noreferrer noopener\">build trust and likability<\/a> with that person.<\/p>\n\n\n\n<p>The pinnacle of every marketing effort should be to build trust with your prospects. Step by step. So, logically, there is no way around making your marketing material more empathetic.<\/p>\n\n\n\n<p>In this post, I\u2019ll share all the techniques I know of on <strong>how to make people feel understood through copywriting<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Techniques to <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-5-color\">Evoke Emotion<\/mark> Through Empathetic Writing<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">1. <\/mark>Know Your Audience Intimately<\/h3>\n\n\n\n<p>To know what your audience is going through, you have to <a href=\"https:\/\/ptg-marketing.com\/define-your-ideal-customer-avatar\/\" target=\"_blank\" data-type=\"post\" data-id=\"2056\" rel=\"noreferrer noopener\">know your audience<\/a>. Makes sense, right? The better and more intimately you know the person (or persona, rather) you\u2019re writing for, the more fitting and thus effective your copy becomes. So, make absolutely sure you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Conduct thorough research (surveys, interviews, analytics) on your audience:<\/strong> This is a sure-fire way to get insights into your buyer persona you wouldn\u2019t get otherwise.<\/li>\n\n\n\n<li><strong>Create detailed buyer personas to guide your writing:<\/strong> Envision your target avatar down to the smallest detail, if possible.<\/li>\n\n\n\n<li><strong>Stay up to date with their evolving needs and concerns:<\/strong> People change, and so does your audience and your offer. Constantly adapt to changing circumstances.<\/li>\n\n\n\n<li><strong>Acknowledge the different stages of the customer journey:<\/strong> Effectively guide prospects through each stage with targeted copy and imagery that addresses their specific needs and concerns at that specific moment in the journey.<\/li>\n<\/ul>\n\n\n\n<p>The good thing is, unless you only recently started out, you likely already know your audience well enough. You know what type of person you serve and who responds to your offer the best. Double down on tailoring your offer and copy to that specific persona.<\/p>\n\n\n\n<p>Here&#8217;s a very detailed article on <a href=\"https:\/\/ptg-marketing.com\/define-your-ideal-customer-avatar\/\" data-type=\"post\" data-id=\"2056\">how to define your ideal customer avatar<\/a>, should you wish to know more.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-f482f541 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Know_Your_Audience.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Know_Your_Audience.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Know_Your_Audience.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Know_Your_Audience.png\" alt=\"PTG Marketing; A diagram showing that understanding and engaging your audience is necessary to truly be empathetic.\" class=\"uag-image-1747\" width=\"1024\" height=\"723\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Know_Your_Audience\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">2. <\/mark>Position Your Customer as the Hero<\/h3>\n\n\n\n<p>Many businesses make the mistake of positioning themselves front and center. But the sad reality is, only the rarest of unicorns cares even the slightest about you or your business. On top of that, nobody likes people (or companies) who like talking about themselves, right? So, never forget to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Make your customer the focus of your message, not your brand: <\/strong>Talk about what they will get, how they will feel, and what their life will look like after using your product or service.<\/li>\n\n\n\n<li><strong>Use &#8220;you&#8221; language and address your reader directly:<\/strong> This makes them feel like you&#8217;re speaking directly to them and that you care about their individual needs.<\/li>\n\n\n\n<li><strong>Highlight customer transformations and success stories:<\/strong> This helps potential customers see how your product or service has helped others achieve their goals and provides social proof that it works.<\/li>\n<\/ul>\n\n\n\n<p>Refrain from using \u201cwe\u201d or \u201cI\u201d language (other than on an \u201cAbout\u201d page, for example) in anything copy. You are not the hero. The customer is. People don\u2019t care about you. They care about themselves.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-6b960114 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Position_Customer_as_Hero-1024x622.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Position_Customer_as_Hero.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Position_Customer_as_Hero.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Position_Customer_as_Hero-1024x622.png\" alt=\"PTG Marketing; A diagram showing that customer-centric writing beats self-centric writing\" class=\"uag-image-1749\" width=\"1490\" height=\"905\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Position_Customer_as_Hero\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">3.<\/mark> Use Strong, Emotive Language<\/h3>\n\n\n\n<p>Emotive Language is a sequence of words chosen to evoke a strong emotional response from the reader\/listener. It uses a lot of trigger words to convey emotion and show empathy.<\/p>\n\n\n\n<p class=\"highlight\">Trigger words are used to \u201ctrigger\u201d emotions because people can \u201cfeel\u201d them. They are words ranging from \u2018fail\u2019, \u2018annoying\u2019, and \u2018abuse\u2019 (negative and depressing) all the way to \u2018craving\u2019, \u2018breath-taking\u2019, and \u2018mesmerizing\u2019 (positive and elating).<\/p>\n\n\n\n<p>Use emotive trigger words to make your audience feel something. Together with the following tips, you\u2019ll make them truly feel understood:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Acknowledge their emotions<\/strong>: &#8220;We know how <em>frustrating<\/em> it can be&#8230;&#8221; or &#8220;You&#8217;re not alone in feeling <em>overwhelmed<\/em>&#8230;&#8221;<\/li>\n\n\n\n<li><strong>Use empathy statements:<\/strong> Sentences such as &#8220;Like you, I&#8217;ve&#8230;&#8221; or &#8220;I understand how you feel&#8230;\u201d can help establish a connection with your reader and show that you&#8217;ve been in their shoes.<\/li>\n\n\n\n<li><strong>Validate their experiences<\/strong>: &#8220;Many of our customers have faced similar <em>challenges<\/em>&#8230;&#8221; or &#8220;We understand that [common pain point] is a real <em>struggle<\/em>.&#8221;<\/li>\n\n\n\n<li><strong>Show empathy through tone<\/strong>: Adopt a <em>warm<\/em>, non-judgmental, and <em>supportive<\/em> tone in your writing.<\/li>\n\n\n\n<li><strong>Avoid jargon or technical terms: <\/strong>Your audience might not understand overly jargon-y and <em>boring<\/em> descriptions of your offer. Stick to \u201c<em>easy<\/em> words\u201d wherever possible.<\/li>\n<\/ul>\n\n\n\n<p>I\u2019ve made sure to put all the strongly emotive trigger words from this section in <em>cursive<\/em>, by the way. <em>Hope<\/em> it helps.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-841e8823 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Emotive_Language.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Emotive_Language.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Emotive_Language.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Emotive_Language.png\" alt=\"PTG Marketing; A diagram showing techniques for emotive language in writing\" class=\"uag-image-1750\" width=\"1023\" height=\"753\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Emotive_Language\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">4.<\/mark> Mirror Their Thoughts and Feelings<\/h3>\n\n\n\n<p>By showing that you know what your prospects think and feel and by expressing those thoughts and feelings in words, you show that you truly understand \u2013 without having to be asked beforehand.<\/p>\n\n\n\n<p>Proactively address your potential customers\u2019 pain points and worries. Make them sure of the fact that you understand them and their problems. Here\u2019s how you achieve this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reflect their inner dialog<\/strong>: &#8220;Are you tired of [common problem]?&#8221; or &#8220;Have you ever thought, &#8216;[specific concern]&#8217;?&#8221; Ask questions that address a problem you know your audience has and will answer with \u201cyes\u201d.<\/li>\n\n\n\n<li><strong>Use their language and tone<\/strong>: Incorporate the words and phrases your audience uses to describe their challenges or desires. This helps them feel like you&#8217;re on their level and that you understand their perspective.<\/li>\n\n\n\n<li><strong>Explain the problems your audience faces<\/strong>:Talk openly about the \u2018taboos\u2019 and make them part of the conversation.Explain that you know the stress and pain that comes with the taboo. <em>More on this later.<\/em><\/li>\n<\/ul>\n\n\n\n<p>Don\u2019t just tell people that you know what being in their shoes feels like \u2013 Actively prove it to them by using their own wording, their own inner dialog, and by addressing the taboos only an insider would know of. Mirror their worries.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-43b4adf7 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Understanding_Pain_Points_Worries-1024x704.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Understanding_Pain_Points_Worries.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Understanding_Pain_Points_Worries.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Understanding_Pain_Points_Worries-1024x704.png\" alt=\"PTG Marketing; A diagram showing that understanding customer pain points is crucial for empathetic writing\" class=\"uag-image-1751\" width=\"1248\" height=\"858\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Understanding_Pain_Points_Worries\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">5. <\/mark>Share Relatable Stories and Analogies<\/h3>\n\n\n\n<p>People love stories. That\u2019s nothing new. So why not share your own story to illustrate that you\u2019ve been in your audience\u2019s shoes before? Here\u2019s how:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personal anecdotes<\/strong>: Share your own experiences or those of your team members to illustrate empathy and understanding.<\/li>\n\n\n\n<li><strong>Customer success stories<\/strong>: Highlight how others in similar situations have found solutions with your help.<\/li>\n\n\n\n<li><strong>Analogy and metaphor<\/strong>: Use relatable comparisons to explain complex concepts or emotions, making them more accessible and understandable.<\/li>\n<\/ul>\n\n\n\n<p>By sharing your story and, ultimately, the happy resolution of your story, you\u2019ll not only prove that you\u2019ve been there, but also show that you know the solution. This builds trust in your ability as a guide to relieve your audience of their problem.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-42d0ca15 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Storytelling_Builds_Empathy-1024x838.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Storytelling_Builds_Empathy.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Storytelling_Builds_Empathy.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Storytelling_Builds_Empathy-1024x838.png\" alt=\"PTG Marketing; A diagram showing how to build trust through storytelling and analogies\" class=\"uag-image-1753\" width=\"1655\" height=\"1355\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Storytelling_Builds_Empathy\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">6. <\/mark>Address the Unspoken<\/h3>\n\n\n\n<p>People don\u2019t like talking about their fears, problems or pains with complete strangers. This is why <strong>it\u2019s your job to address them<\/strong>, so your audience doesn\u2019t have to.<\/p>\n\n\n\n<p class=\"highlight\">Addressing the unspoken truly proves that you know your audience\u2019s situation. Especially if you mention a fear, problem or pain you\u2019re audience experiences without consciously knowing it, you\u2019ve won the jackpot.<\/p>\n\n\n\n<p>This, again, highlights why it\u2019s so important to understand your target customer avatar better than they understand themself.<\/p>\n\n\n\n<p>So, to boost empathy by addressing the unspoken:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tackle taboos or sensitive topics<\/strong>: Show that you&#8217;re willing to discuss the uncomfortable, demonstrating a deeper level of understanding.<\/li>\n\n\n\n<li><strong>Recognize the elephant in the room<\/strong>: Acknowledge the obvious challenges or concerns that others might avoid discussing.<\/li>\n\n\n\n<li><strong>Address problems and pain points head-on: <\/strong>Your audience has them, but they might just not know it yet.Explain what their problems and pains are, then show how your offer will make their lives better and solve their problems.<\/li>\n<\/ul>\n\n\n\n<p>After you\u2019ve spoken about the things nobody else speaks of, try to position your offer as the solution to them.<\/p>\n\n\n\n<p>Position your offer as something that will help relieve your audience of their issue. In doing so, focus on the benefits that your product or service offers, rather than its features.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-3b8dbdda wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Address_the_Unspoken-1024x649.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Address_the_Unspoken.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Address_the_Unspoken.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Address_the_Unspoken-1024x649.png\" alt=\"PTG Marketing; A diagram showing that addressing the unspoken is the key to building empathy\" class=\"uag-image-1754\" width=\"1112\" height=\"705\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Address_the_Unspoken\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">7.<\/mark> Show, Don&#8217;t Just Tell<\/h3>\n\n\n\n<p>Don&#8217;t just tell people you understand their pain points \u2013 prove it. Use detailed descriptions and vivid language that accurately reflects their experiences.<\/p>\n\n\n\n<p>For example, instead of saying, &#8220;Are you stuck in your 9-5 and don&#8217;t know how to get out?,&#8221; try something like, &#8220;Are you suffocating in the daily grind of your 9-to-5, longing for the freedom to be who you&#8217;ve always wanted to be?&#8221;<\/p>\n\n\n\n<p>The second example uses <strong>stronger emotional language and paints a more specific pictur<\/strong>e of the target audience&#8217;s feelings.<\/p>\n\n\n\n<p>Then, use stories and examples that are relatable to your audience. This helps them see themselves in your message and feel like you&#8217;re speaking directly to them.<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-a5331a9e wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div align=\"center\"><iframe loading=\"lazy\" width=\"224\" height=\"400\" src=\"https:\/\/www.youtube.com\/embed\/9ktyYXEOmkM\" title=\"Mastering Emotional Connection: The Power of Secondary Elements in Marketing \ud83c\udfad\ud83d\udea4\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Incorporate &#8220;<strong>emotionally strong secondary elements<\/strong>&#8221; that your target audience can relate to. This could involve using imagery or language that evokes positive memories or associations \u2013 ideally of who they aspire to be.<\/p>\n\n\n\n<p>For example, a fashion brand targeting affluent individuals in Z\u00fcrich might shoot their ad on a speedboat in the Z\u00fcrich bay area during the summer to tap into the aspirational lifestyle of their target customer.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>So, to show that you know what you\u2019re talking about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Use vivid, descriptive language<\/strong>: Paint a picture with your words to help readers immerse themselves in the narrative. \u201cMental images\u201d is the key phrase here.<\/li>\n\n\n\n<li><strong>Provide actionable advice or solutions<\/strong>: Demonstrate your understanding by offering practical help. Give people unexpected solutions to their problems unsolicited and for free.<\/li>\n\n\n\n<li><strong>Use information that proves you have been there<\/strong>: Anyone can just claim things. By describing situations you wouldn\u2019t know of unless you\u2019ve actually been there, you prove that you truly have the expertise and knowledge.<\/li>\n\n\n\n<li><strong>Know who your audience is and who they want to be<\/strong>: Prove to them that you know and share their vision of where and who they want to be.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-755d09f0 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Show_Dont_Tell-1024x983.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Show_Dont_Tell.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Show_Dont_Tell.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Show_Dont_Tell-1024x983.png\" alt=\"PTG Marketing; A diagram showing how to bridge the gap between audience pain points and an intimate connection with your audience\" class=\"uag-image-1756\" width=\"1506\" height=\"1445\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Show_Dont_Tell\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">8.<\/mark> Be Vulnerable and Authentic<\/h3>\n\n\n\n<p>Own your flaws and don&#8217;t be afraid to show vulnerability. This makes you more relatable and human. People are more likely to trust someone who is open and honest about their imperfections.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Admit when you don&#8217;t have all the answers<\/strong>: Show that you&#8217;re on a journey of discovery alongside your audience.<\/li>\n\n\n\n<li><strong>Share lessons learned from failures<\/strong>: Highlighting your own vulnerabilities can foster a deeper sense of connection.<\/li>\n\n\n\n<li><strong>Address objections head-on:<\/strong> Don&#8217;t try to avoid the negative \u2013 acknowledge it but don\u2019t forget to explain how your product or service overcomes those concerns.<\/li>\n<\/ul>\n\n\n\n<p>Opening up and sharing your flaws shows that you\u2019re human. But if you only show your mistakes and don\u2019t show how you solved your problem, you\u2019re missing out on a huge piece of the puzzle to truly empathy-proving writing.<\/p>\n\n\n\n<p>You absolutely HAVE TO provide a path to salvation, a shred of hope, a glimmer of light at the end of the dark tunnel. Prove that you\u2019ve made the same mistakes as your audience but that you know how to overcome them. Then tell them how to overcome them.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-a7a0a5f4 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Vulnerability_Authenticity-1024x759.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Vulnerability_Authenticity.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Vulnerability_Authenticity.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Vulnerability_Authenticity-1024x759.png\" alt=\"PTG Marketing; A diagram showing that vulnerability and authenticity makes you more relatable\" class=\"uag-image-1758\" width=\"1066\" height=\"790\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Vulnerability_Authenticity\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">9<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-7-color\">. <\/mark>Adjust and Refine<\/h3>\n\n\n\n<p>Use feedback to understand how your audience responds to your message and adjust as needed. This shows that you&#8217;re listening and that you&#8217;re committed to providing value \u2013 not just in short term.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Analyze the performance of your message:<\/strong> Use digital tools to make sense of audience behavior to your content. <em>Let\u2019s leave it at that for this post and not go down the rabbit hole.<\/em><\/li>\n\n\n\n<li><strong>Make strategic changes:<\/strong> Use A\/B testing to find out which version of your copy truly resonates the most with your audience. Then iterate to your liking.<\/li>\n<\/ul>\n\n\n\n<p>You can\u2019t and won\u2019t get the perfect take on your writing right from the get-go. But over time, you can inch closer to something that resembles nigh perfect, empathetic copywriting.<\/p>\n\n\n\n<p>Just know that you\u2019ll never actually reach perfection. That\u2019s just not possible.<\/p>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-a3740bda wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Adjust_Refine_Iterate-1024x976.png ,https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Adjust_Refine_Iterate.png 780w, https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Adjust_Refine_Iterate.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_Empathetic_Writing_Copywriting_Adjust_Refine_Iterate-1024x976.png\" alt=\"PTG Marketing; A diagram showing the cycle of empathetic writing enhancement\" class=\"uag-image-1759\" width=\"1655\" height=\"1578\" title=\"PTG_Marketing_Empathetic_Writing_Copywriting_Adjust_Refine_Iterate\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-5-color\">Example<\/mark> of Empathetic Writing<\/h2>\n\n\n\n<p>If this post wasn\u2019t example enough, here\u2019s a hands-on example of empathetic writing in action.<\/p>\n\n\n\n<p class=\"has-background\" style=\"border-radius:25px;background-color:#03fff757\"><strong>Before (Informative but Not Empathetic):<\/strong><br>&#8220;Are you struggling with weight loss? Our new diet plan can help you lose up to 10 pounds in a month.&#8221;<\/p>\n\n\n\n<p class=\"has-background\" style=\"border-radius:25px;background-color:#03fff757\"><strong>After (Empathetic and Understanding):<\/strong><br>&#8220;We know how defeating it can feel to try diet after diet, only to see the scale barely budge. The frustration, the guilt, the feeling like you&#8217;re failing yourself&#8230; It&#8217;s a cycle many of us have been trapped in. But here&#8217;s the truth: it&#8217;s not your fault. Our bodies are complex, and what works for one person might not work for another. That&#8217;s why we&#8217;ve developed a personalized weight loss plan, tailored to your unique needs and lifestyle. Because we believe you deserve to see real progress, without the emotional rollercoaster. Let&#8217;s break the cycle together.&#8221;<\/p>\n\n\n\n<p>Sure, the second version is longer, but it grabs the reader\u2019s attention for longer and is much more enjoyable to read, right?<\/p>\n\n\n\n<p>Copy is never too long. It can only be too boring. And <strong>copy that pulls on a person\u2019s heart strings and triggers an emotional response is never boring<\/strong>.<\/p>\n\n\n\n<p>But in any case, here\u2019s an emotionally charged short version:<\/p>\n\n\n\n<p class=\"has-background\" style=\"border-radius:25px;background-color:#03fff757\"><strong>After (Empathetic and Understanding YET ALSO Short):<\/strong><br>\u201cWe know the struggle of weight loss. Imagine a weight loss plan that frees you of that guilt, frustration, and feeling of constant defeat. Well, we\u2019ve got a proven one \u2013 tailored to you and your specific needs. The struggle was never your fault, but together we can change it.\u201d<\/p>\n\n\n\n<p class=\"has-white-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-95aa96bccdfa78f707a224a8774d2e1c\" style=\"border-radius:25px\"><em>Your copy isn\u2019t there to make people understand, it\u2019s there to make people feel understood.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-5-color\">Exercise<\/mark> to Enhance Your Empathetic Copywriting Skills<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Choose a recent piece of your content.<\/li>\n\n\n\n<li>Who does this piece of content speak to? Who is this person? What are their problems, concerns and pain points?<\/li>\n\n\n\n<li>Identify the primary emotion or challenge you&#8217;re addressing.<\/li>\n\n\n\n<li>Rewrite the content incorporating at least <strong>three of the emotion-evoking and empathy-proving techniques listed above<\/strong>. Each of these techniques should speak to at least one of the emotions or challenges.<\/li>\n\n\n\n<li>Share both versions with a small group of your target audience and gather feedback on which one resonates more deeply with them.<\/li>\n\n\n\n<li>Refine your approach based on the insights gained. And repeat 5 and 6 as often as you deem necessary. The more granular you go, the more emotional and empathetic your copy will get.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Final (<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-ast-global-color-5-color\">Empathetic<\/mark>) Words<\/h2>\n\n\n\n<p>Writing copy that truly gets your audiences blood pumping is hard. Really hard. And it takes a lot of practice, trial, and error to get the hang of.<\/p>\n\n\n\n<p>And though it might feel overwhelming and as if you\u2019ll never be able to write emotionally or empathetically, know that this will change over time with just <strong>a little bit of dedication<\/strong> to the craft.<\/p>\n\n\n\n<p>I know this because I\u2019ve been there too. I\u2019ve written hundreds of lines of text I wish I could go back and <strong>rewrite using the techniques I know now<\/strong>. And I envy you, my friend \u2013 for two reasons:<\/p>\n\n\n\n<p>First, you still get to experience the transformation of your writing skills.<\/p>\n\n\n\n<p>And second, you have \u2013 with this post, no less \u2013 a <strong>blueprint for emotional, empathetic copywriting<\/strong> in your hands (or on your screen, rather).<\/p>\n\n\n\n<p>Use the knowledge from this post to fast-track your writing success and boost your text-based marketing efforts. Read <a href=\"https:\/\/ptg-marketing.com\/online-sales-rainmaker\/\" data-type=\"post\" data-id=\"1041\">this eye-opening article<\/a> for more tips on that, by the way.<\/p>\n\n\n\n<p>And never forget:<\/p>\n\n\n\n<p class=\"has-white-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-95aa96bccdfa78f707a224a8774d2e1c\" style=\"border-radius:25px\"><em>Your copy isn\u2019t there to make people understand, it\u2019s there to make people feel understood.<\/em><\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1735462444426\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How do I measure the effectiveness of empathetic writing?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Track changes in key metrics after implementing empathetic copy. Look for increases in engagement (likes, shares, comments), conversions (sales, sign-ups), positive customer feedback (reviews, surveys), and improved brand sentiment (social listening). A\/B test different versions of your copy to see which resonates best.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1735462479729\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What are some specific examples of empathetic writing for different industries\/niches?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><strong>Healthcare:<\/strong> Instead of &#8220;Schedule your appointment today,&#8221; try &#8220;We understand that scheduling medical appointments can be stressful. We&#8217;re here to make the process as easy as possible for you.&#8221;<br \/><strong>Finance:<\/strong> Instead of &#8220;Invest now and grow your wealth,&#8221; try &#8220;Navigating financial decisions can feel overwhelming. We&#8217;re here to provide clear guidance and support every step of the way.&#8221;<br \/><strong>SaaS:<\/strong> Instead of &#8220;Sign up for a free trial,&#8221; try &#8220;We know you&#8217;re busy. That&#8217;s why we&#8217;ve designed our platform to be intuitive and easy to use, so you can get started quickly and see real results.&#8221;<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1735462498401\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How do I avoid sounding insincere or manipulative when writing empathetically?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Be genuine. Research your audience thoroughly to understand their real needs and pain points. Avoid hyperbole and overly emotional language. Focus on offering solutions and support, not just exploiting emotions. Ensure your actions and business practices align with the empathy you express in your writing. If you don&#8217;t truly care, it will show.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Resources Used to Write This Article:<\/h3>\n\n\n\n<p>Aristotle. (350 BCE). Rhetoric. <em>Translated by W. Rhys Roberts.<\/em><br><a href=\"https:\/\/www.documentacatholicaomnia.eu\/03d\/-384_-322,_Aristoteles,_17_Rhetoric,_EN.pdf\" data-type=\"link\" data-id=\"https:\/\/www.documentacatholicaomnia.eu\/03d\/-384_-322,_Aristoteles,_17_Rhetoric,_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Read the pdf<\/a><\/p>\n\n\n\n<p>Cialdini, R. B. (2007). Influence: The psychology of persuasion (Revised ed.).&nbsp;<em>HarperCollins Publishers.<br><\/em><a href=\"https:\/\/www.harpercollins.com\/products\/influence-robert-b-cialdini?variant=41036600639522\" target=\"_blank\" rel=\"noreferrer noopener\">Check out book<\/a><\/p>\n\n\n\n<p>Kahneman, D. (2011). Thinking, fast and slow. <em>Farrar, Straus and Giroux.<\/em><br><a href=\"https:\/\/www.amazon.com\/Thinking-Fast-Slow-Daniel-Kahneman\/dp\/0374533555\" data-type=\"link\" data-id=\"https:\/\/www.amazon.com\/Thinking-Fast-Slow-Daniel-Kahneman\/dp\/0374533555\" target=\"_blank\" rel=\"noopener\">Check out book<\/a><\/p>\n\n\n\n<p>Pinker, S. (2007). The stuff of thought: Language as a window into human nature. <em>Viking.<\/em><br><a href=\"https:\/\/www.amazon.com\/Stuff-Thought-Language-Window-Nature\/dp\/0143114247\" target=\"_blank\" rel=\"noopener\">Check out book<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Creating empathy through writing isn&#8217;t easy. In fact, it&#8217;s hard. Here are the techniques to use in your copywriting to show people you understand them &#8211; that you&#8217;re empathetic.<\/p>","protected":false},"author":2,"featured_media":1763,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[25,14,18,16],"class_list":["post-1746","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-copywriting","tag-marketing","tag-psychology","tag-website-optimization"],"uagb_featured_image_src":{"full":["https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p.jpg",1750,1000,false],"thumbnail":["https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-150x150.jpg",150,150,true],"medium":["https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-300x171.jpg",300,171,true],"medium_large":["https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-768x439.jpg",768,439,true],"large":["https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-1024x585.jpg",1024,585,true],"1536x1536":["https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-1536x878.jpg",1536,878,true],"2048x2048":["https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p.jpg",1750,1000,false],"trp-custom-language-flag":["https:\/\/ptg-marketing.com\/wp-content\/uploads\/2024\/12\/PTG_Marketing_How_To_Create_Empathy_Through_Writing_Empathetic_Copywriting_1000p-18x10.jpg",18,10,true]},"uagb_author_info":{"display_name":"Patrick T. Gimmi","author_link":"https:\/\/ptg-marketing.com\/ch-de\/author\/patrick-t-gimmi\/"},"uagb_comment_info":0,"uagb_excerpt":"Creating empathy through writing isn't easy. In fact, it's hard. Here are the techniques to use in your copywriting to show people you understand them - that you're empathetic.","_links":{"self":[{"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/posts\/1746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/comments?post=1746"}],"version-history":[{"count":25,"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/posts\/1746\/revisions"}],"predecessor-version":[{"id":3348,"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/posts\/1746\/revisions\/3348"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/media\/1763"}],"wp:attachment":[{"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/media?parent=1746"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/categories?post=1746"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ptg-marketing.com\/ch-de\/wp-json\/wp\/v2\/tags?post=1746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}